{"id":13,"date":"2026-09-18T12:23:12","date_gmt":"2026-09-18T17:23:12","guid":{"rendered":"https:\/\/aerijatravel.com\/?page_id=13"},"modified":"2026-09-18T12:23:13","modified_gmt":"2026-09-18T17:23:13","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/aerijatravel.com\/en\/libro-de-reclamaciones\/","title":{"rendered":"Libro de reclamaciones"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>LIBRO DE RECLAMACIONES VIRTUAL &#8211; AERIJA TRAVEL<\/strong> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De conformidad con lo establecido en el C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor, ponemos a su disposici\u00f3n nuestro Libro de Reclamaciones virtual. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Identificaci\u00f3n del consumidor:<\/strong> Nombre completo, DNI\/CE, Direcci\u00f3n, Tel\u00e9fono, Correo electr\u00f3nico. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Identificaci\u00f3n del bien contratado:<\/strong> Nombre del Tour, Fecha de reserva, Monto pagado. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Detalle de la reclamaci\u00f3n:<\/strong> Describa claramente su reclamo (disconformidad) o queja (malestar no relacionado con el producto\/servicio). <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>La formulaci\u00f3n del reclamo no impide acudir a otras v\u00edas de soluci\u00f3n de controversias ni es requisito previo para interponer una denuncia ante el INDECOPI. La empresa dar\u00e1 respuesta en un plazo m\u00e1ximo de 30 d\u00edas calendario.<\/em> <em>(Aqu\u00ed m\u00e1s adelante insertaremos un formulario).<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>LIBRO DE RECLAMACIONES VIRTUAL &#8211; AERIJA TRAVEL De conformidad con lo establecido en el C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor, ponemos a su disposici\u00f3n nuestro Libro de Reclamaciones virtual. 1. Identificaci\u00f3n del consumidor: Nombre completo, DNI\/CE, Direcci\u00f3n, Tel\u00e9fono, Correo electr\u00f3nico. 2. Identificaci\u00f3n del bien contratado: Nombre del Tour, Fecha de reserva, Monto pagado. 3&#8230;.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/aerijatravel.com\/en\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aerijatravel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aerijatravel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aerijatravel.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aerijatravel.com\/en\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":1,"href":"https:\/\/aerijatravel.com\/en\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":14,"href":"https:\/\/aerijatravel.com\/en\/wp-json\/wp\/v2\/pages\/13\/revisions\/14"}],"wp:attachment":[{"href":"https:\/\/aerijatravel.com\/en\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}